Our Quality Promise
Quality is at the core of our culture.
We demand our plants always be audit ready, prepared even if you decide to audit us unannounced. We proudly ace plant audits by the most stringent food auditors from some of the industry’s best food companies.
Our facilities are among the first group of Asian manufacturing plants to achieve SGS HACCP AND GMP certification. We consistently exceed USFDA guidelines with our own quality control in food production standards and have received food-handling certifications for Organic, Gluten-Free, and Halal products. With our specialty food manufacturing services, we also have the ability to process non-GMO / GMO-free products.
Our quality control in food production processes hinge on being proactive with a comprehensive set of policies and procedures.
Fully functioning HACCP plans that include screens, magnets, and metal detection
Protocols for action when contaminants are found, including metrics and remediation
A diligent monitoring infrastructure to ensure allergen control and prevent micro contamination
Dust collection at multiple points in every production line, especially source points
Master processing room sanitation schedules as well as cleaning procedures designed specifically for each piece of equipment
Preventative maintenance schedules and procedures designed specifically for each piece of equipment
Product recall and recovery procedures
Self-improvement programs for employees
Rigorous visitor and subcontractor security protocols
Sieve Testing – particle size distribution
Viscosity – thickness of a product upon emulsification
Bulk Density – measurement of compactness
Salt Titration – uniformity of blends
pH – acidity or alkalinity of products
Moisture – moisture level of products
Color – color of products
Micro Testing – pathogenic, nonpathogenic and spoilage microorganism levels
Other Testing – wide variety of physical or chemical characteristics
Precision Means Quality
Based on your guidance, we create a processing profile for every project. We document our follow-through with every processing run, change-over, and routine maintenance task. You will be kept informed about your runs throughout the production process as well as given ongoing updates on key details such as product loss, finished product quantities, delivery schedules, packaging inventories, and anything else you hope to see.